From our entire team to yours, we thank you for your continued support. The entire efelle team is currently working remotely from all over the Puget Sound region, and our downtown Seattle office is closed until further notice.
During this remote working period, you may experience a delay in normal response times with our support team, as we are currently experiencing an above average number of tickets while our clients work to add information about the impacts that the COVID-19 situation is having on their business and day-to-day operations. We are currently prioritizing work for websites that need additional development to display these notices on their site, and we appreciate your patience during these uncertain times.
Our support team will continue to be available during normal business hours, and we will be doing our best to communicate in a timely manner. While we are still available via phone, our preferred method of communication will be via the support desk while we are working away from our desks. If you have any requests about making changes to your site to notify your customers and users, such as adding an informational banner or page, please send us a ticket and we will be happy to contact you with options!